DURATION: 12 Months
Programme ID: 71549
Number of credits: 134
Why study Tourist Guiding?
The FETC Tourist Guiding is a NQF level 4 qualification aimed at individuals wishing to work as national tourist guides in the tourism sector.
The programme will develop guides who can plan, organise and facilitate innovative and safe guiding experiences for tourists With an emphasis on tourist and customer service, delegates will gain theory and practise in planning, organising and enhancing a general tourist guiding experience, managing groups and conducting a guided cultural experience.
The programme offers a learning pathway for career progression in the Tourist Guiding industry and it articulates well into level 5 qualifications in the tourism and hospitality sector
Who should study this course?
The Certificate is primarily for individuals already working as tourist or site guides who want a formal qualification and more specialist knowledge in Culture Guiding Regional, provincial and national tour and culture guides will benefit from the programme
Course Outcomes
By the end of the qualification, you will be able to
- Apply interpretation skills to a guided experience
- Apply knowledge of South Africa to enhance the tourism experience and customer care
- Describe the role and function of role players in the tourist guiding sector
- Minimise and manage safety and emergency incidents
- Operate within the national and international legal tourism framework
- Apply professional values and ethics in the operations environment
- Conduct a tourist guiding activity as well as a guided cultural experience
- Manage and organise groups
Research and design a guided experience at a prominent tourism site - Communicate effectively
- Use mathematical fundamentals in financial aspects of personal, business, national and international issues issues
Entry Requirements
- Competency in Communication ( at NQF Level 3
- Competency in Mathematical Literacy at NQF Level 3
- Prior experience in guiding and a Matric Certificate are recommended
Programme outline
Module 1
- Communication and Mathematics Fundamentals
- Accommodate audience and context in spoken communication
- Interpret and use information from written texts
- Engage in sustained spoken communication and evaluate spoken communication
- Read, view, analyse and respond to a variety of written texts
- Use language and communication in occupational learning
- Write texts for a range of communication contexts
- Write and present for a wide range of contexts
- Use statistics and probability to evaluate and communicate findings on life related problems
- Represent, analyse and calculate shape and motion in 2 and 3 dimensional space
- Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Module 2
- Professionalism, Customer Service and Guiding Knowledge
- Apply interpretation skills to a guided experience
- Apply knowledge of South Africa to enhance a tourism experience
- Care for customers
- Conduct a tourist guiding activity
- Describe the role and function of role players in the tourist guiding sector
- Manage administration records
- Minimise and manage safety and emergency incidents
- Operate within the national and international legal tourism framework
- Apply professional values and ethics in the operational environment
Module 3
- Conduct a Guided Experience and Manage Groups
- Conduct a guided cultural experience
- Manage and organise groups
- Research and design a guided experience at a prominent tourist site